This Privacy Policy explains how Kopila Care ("we", "our", or "us") collects, uses, protects, and discloses personal information of individuals ("you", "your") when interacting with our website (www.kopila.com.au). We are committed to respecting your privacy and handling your information with care, transparency, and in compliance with applicable laws.

By using our website, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect both personal and non-personal information from you, including but not limited to:

a. Personal Information:

• Your name

• Email address

• Phone number

• Other details you voluntarily submit (e.g., when filling out forms or contacting us)

  
  

b. Non-Personal Information:

• Browser type

• Device type and operating system

• IP address

• Usage data (e.g., pages visited, interactions)

  
  

2. How We Use Your Information

Your information may be used for the following purposes:

• To respond to enquiries or service requests

• To personalise your experience on our website

• To send service updates or communication (you may opt out anytime)

• To improve our website and user experience

• To meet legal and regulatory requirements

• To ensure our services remain secure and effective
  
  

3. Cookies and Tracking Technologies

We may use cookies or similar technologies to help us understand user behaviour and improve website functionality. You may adjust your browser settings to decline cookies if you prefer.

4. Data Security

We take data protection seriously. Kopila Care uses appropriate technical and administrative measures to safeguard your information. However, no online platform can guarantee complete security.

5. Third-Party Links

Our website may link to third-party websites or services. We are not responsible for the privacy practices or content of external sites.

6. Children's Privacy

Kopila Care does not knowingly collect personal information from individuals under 13 years of age. If you believe a child has provided us with personal information, please contact us immediately and we will remove the data.

7. Your Rights

You have the right to access, correct, or request deletion of your personal data. You can also unsubscribe from communications at any time. To exercise your rights, please email us at admin@kopila.com.au

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will take effect immediately upon being posted on our website. We recommend reviewing this page regularly for updates.

9. Contact Us

For any questions, feedback, or requests regarding this Privacy Policy, please contact us at: admin@kopila.com.au